Advertising – Page 2 – Danny Gregory

Advertising and Its Discontents – Part I

February 27, 2006 dannygregoryLeave a comment

Above: Notes taken during a really important meeting I no longer remember.

One of the chief obstacles many creative people face is how to cope with the intersection between our creative and our professional lives. Is drawing, painting, photography, music, whittling, just a hobby? Or are we serious about it and wiling to throw ourselves over the cliff’s edge and base our livelihood up on it? Anxiety over this issue is what derails a lot of us when we are young. Do we go to art school or a “real” college? Do we spend the rest of our lives in a split-level ranch or a garret? Do we break our parents’ hearts or become accountants?
Like most things in life, it’s not that black and white. People who make money doing creative things usually reap a varied harvest. It’s never 9 to 5 and the paychecks are rarely steady but there are more and more ways to sell your creative products. It’s not about getting your slides accepted at a New York gallery. And your patrons may be people just like you, not just investment bankers looking for investable art. For example, the internet means you can show and sell posters of your work and never leave the farm. You can sell drawings and jewelry and t-shirts and greeting cards and zillions of things.
And most importantly, you can call yourself an artist, regardless of how much money you make or how many pieces you sell.
I make a smallish percentage of my living from my personal work. I write books, I write articles, I do illustrations, but the lions’ share of my income is from my job in a company, working for the Man. I am pretty comfortable with this arrangement. It means I don’t feel desperate, I do the projects I want to do, and the extra money keeps me in 24 karat fountain pens and hand-bound unborn-calf-velllum sketchbooks.
Recently, I asked two successful illustrator to share some of the details of their lives, particularly to explain this issue of commitment and financial survival. First, Penelope Dullaghan, whom you may know as the originator of Illustration Friday. She took the leap from advertising into full-time illustration a Notes from a really important meeting I no longer remember.
A few years ago, I temporarily detached from the ad teat. It had been a good run. Ad agencies had provided a good steady income, kept my family health-insured, taken me on some all expense-paid junkets to interesting places. But the experience has often been depleting, humiliating, demoralizing, and I had to see what it was like it cut loose. Eventually I got sucked back in but I still question the wisdom of succumbing.

I’m not alone in wondering. Most advertising creatives would like to break free. A few brave ones do. A couple of weeks ago, I asked some pals who had jumped ship to tell me what drove them to do it, how they did it, and how they feel in retrospect. I was going to gang them together in a single post but when the first one arrived, from Trevor Romain, it was so good, I had to get it to you right away.

Have you had a similar or completely different experience? Please let me know, either by posting a comment below or by writing me a longer description. And stay tuned for more in this series.

The Very Moment by Trevor Romain

I’ll never forget that day.

It was the morning after I had pulled an all-nighter creating an advertising campaign for a client. The campaign was a good one. I felt great about it. With a number of Clio awards and dozens of Addy and One Show awards under my belt I felt confident that the client would love the ideas we were presenting.

The cigar-chomping, excessively-sweating client – who I created the campaign for – was reviewing the work. He was looking over the ad campaign with disdain.

He said. “This is bad. I hate it. Why don’t you just take the logo and fill the page with the entire thing? Now that would be branding.”

My heart sank. Then I felt anger. Extreme anger. Not at the client, but at myself. I remembered a promise I had made to myself twenty years before. A promise I had not kept.

It happened when I was in the army in South Africa. I was walking through a field hospital filled with kids from small rural villages who had been brought to a clinic for treatment from the army medical corps. The conditions were abysmal. There were almost six kids per bed, it was nauseatingly hot and there were flies everywhere, especially around the corners of the children’s eyes and mouths.

As I was walked down the center aisle I caught sight of a little boy who was about five years old sitting on the edge of one of the hospital beds. I looked into his huge brown eyes as I walked by and then noticed with shock that he had no legs. Instead I saw dirty bandages wrapped around two stumps. The boy had lost his legs in a landmine accident on the Angolan border.

As I walked by, the little boy put up his hands and said “Sir, can you please hold me.”

I will never forget the haunting look of sadness in his eyes. Huge tears rolled slowly down his cheeks and dropped to the floor, their significance lost in the dust and grime of war.

The Sergeant Major, who was walking alongside me, grabbed my arm and pulled me away from the child.

“Romain,” he grunted. “Leave him alone. Don’t get emotionally involved. We’re here for security, not child-care.”

As the Sergeant Major pulled me away the little boy, in a broken chocked-up whisper, spoke again. His voice tugged at me from behind.

“Sir, please, please can you just hold me?”

Something happened to me that moment that I will never forget. My life changed instantly. It felt like a hand came out of the sky, reached inside me, and flipped a switch that turned on my soul.

I pushed the Sergeant Major’s hand away, turned, walked back and picked up the little boy. I have never been held so tightly in my life. His trembling little body clung to me for all it was worth.

He put his head against my chest and he began to cry. His tears ran down my neck and inside my shirt. I held that little boy with my arms, my heart and my soul and every ounce of compassion in my being. I never wanted to let him go, ever.

At that second I promised myself that I would never waste a second of my valuable life. That I would use my creative talents to change the world for children.

But I didn’t.

I went into advertising because it was safe and the money was good and everyone told me that it was almost impossible to make a living writing and illustrating children’s books.

I believed them.

I got sucked into the advertising vortex. I allowed client after client put my work down, destroy my exciting ideas and turn me into a cynic, who spent every day, using my talents to convince consumers to buy things they didn’t need.

The inner explosion had been building for months. The cigar-chomping client wasn’t the reason I quit that day. He just lit the fuse.

My wife and I discussed the situation and both decided that I HAD to follow my dream.

I woke up the next day, sat in front of my yellow pad and started my new job as an un-published children’s author and illustrator.

Although getting started was difficult and sometimes frustrating, the sheer passion and joy of doing what I love was there. And it still is. I have been hungry, rejected, under-appreciated and often ignored but I LOVE what I do. I have been writing full time for ten years now and I am one of the happiest people I have ever met.

During my journey, after every book rejection I received, I heard the little boys voice in my head saying, “Sir, please can you just hold me.

And in my heart and soul I did.

And I still do.

I now have 30 books in print with over one million copies in circulation in twelve different languages.

And I’m not done yet. I still hear the little boy’s voice.couple of years ago and I remember how suspenseful but ultimately very satisfying the whole process was for her.
Second is Torontian Alana Machnicki. I like her drawings a lot and am inspired by the broad range of ways she applies them. I have learned a lot from both their stories. I hope you find them useful too.

Penelope Dullaghan

I think that leading a creative life is both rewarding and really really hard. It’s not just creative painting and being messy all the time. It is a real business, like any other. (Well, maybe not like any other. I think this is way more fun.)

To manage a creative life, I think first and foremost you need to be a good planner. You are not guaranteed a paycheck or steady income, so sometimes it gets really thin and you have to adjust accordingly. If you have a bad month, you better have some money left over from a good month to float through it. The people who work at the phone company and the power company have steady jobs and will not understand if you tell them you’ve had a bad month. 🙂 So you need to budget!

But planning goes beyond financial. Time is also yours to plan. A good balance of work and gathering inspiration and personal time is important (I struggle with this a lot). Being an entrepreneur is hard. No one makes the rules for you and no one is there to tell you to work (or to stop working). If you decide to take time off and accidentally miss a deadline, you’re in trouble. At the same time, if you work around the clock and burn out, that’s no good either. Balance is in planning.

Secondly, I think it takes faith. Faith that the next job will eventually come, even if it sometimes feels like no one will ever call again. If no client has called with a new job or assignment, it can be really scary. Self doubt creeps in and you start to wonder if you’re really cut out for this. Working at the mall starts looking really appealing. But this is something to be waited out…and not sitting down. If you are bored, you’re doing it wrong. If no paid work is coming in, do something for your business. Start working on a new image for self-promotion. Update your website. Write some thoughts down about avenues to get your name out there. Work on personal work for yourself, while at the same time, bettering your skills. Give yourself an assignment…challenge yourself to think conceptually. Read a business book to hone that side of things. There’s always something you can work on. Always room for improvement.

Or, if you are a workaholic like me, try to relax and take some downtime. Go to a movie (a matinee to save money) or go for a walk in the park. Fill your well. By the time a client calls again (and they will!), you’ll be ready and inspired to do the project at hand.

And thirdly, it takes a lot of plain, hard work. I have a lot of things going on all the time (maybe too much) to help me pay my bills as well as keep the creative fire burning (for both me and others). But it’s work I enjoy doing. I get a lot out of having fun little contests (just finished up a “Draw a Witch” contest for Halloween) and doing free things like Paper Doll Mix n Match to help promote my new tshirts. I have an online store to sell prints and stuff to help financially and just for fun (I like thinking up new tees and postcards to print).

I also started Illustration Friday as a way to challenge myself…to grow my portfolio and force myself to think conceptually. Then I opened it up to others because I figured they would like the challenge too. And now it’s a huge, fun thing that many people participate in each week. I love seeing all the new names pop up in the column and checking their illustrations to see how their minds work. It’s also become a great form of self-promotion… even though that’s not why I created it (I think of it as a perk for running it!). The site was recently named a HOW Top Ten Website, which I thought was cool not only because it’s good promotion for the site, but because it kind of speaks to the creative community at large… maybe we’re not all isolated artists, but we seek to be a part of something bigger by supporting each other and talking to each other. Illustration Friday helps with that.

I’m also a part of a local illustrators group. I look forward to getting together with them once a month to chat about the industry, ask questions, give answers and just be with like-minded people. Part of a community, again…

I’m going to be honest and say that it is sometimes really hard to have so much going on. I get stressed out and unbalanced. Keeping up with my normal workload, Illustration Friday, doing self-promo, creative-community things, running an online store, gallery shows and trying to maintain a personal life… can be a bit much. I sometimes miss having a regular job with regular hours and regular paychecks. But I really can’t imagine giving it up. I feel like it’s kind of built itself…each thing I do is a part of me. It’s good for my creative spirit and hopefully feeds my business, too.

Feeling a little La-la

March 17, 2005 dannygregoryLeave a comment

santa-monica-cacti

I have been holding on to my jet lag quite well while here in LA; getting up early and going to sleep most nights before ten. Still my internal clock has slowly drifted west a little more each day; I’m probably somewhere over Oklahoma today, rising at 6:30 and feeling rested (last week it was 4:30). It’s been great to get up at dawn and have a couple of hours to myself. I usually walk along the beach for forty five minutes; to the Santa Monica Pier and back before breakfast, passing the homeless people still in their sleeping bags under the palm trees.
After breakfast, I work on my book. I am able to dart on to my computer several times a day to make adjustments to the work in progress, rewriting, redesigning, lettering and drawing elements to insert into the layout. Last night, while waiting for a final meeting on casting, I finished my final read through and am pretty much satisfied. The book is 208 pages long; each with a unique design, rimming with drawing and colors and thoughts and weird lettering. It’s the best thing I’ve ever done and I feel deeply satisfied by it. I could go on tweaking forever and yet it also feels quite complete, organically whole. I will look at it on the plane again tonight and then send it off to my editor.
I’ve spent most of my days over the past week and a half working on the campaign we are set to start shooting next week. We’ve figured out every shot and transition, pulling the spots apart and reassembling them, challenging them to their basic premises and seeing how we can plus them. We have dozens of roles to cast across the campaign and each day look at DVDs full of actors in LA and New York. Last night was our last round of callbacks and we are in pretty good shape. This afternoon we will take our clients through all of the decisions we make and on Tuesday the cameras will start to roll. We have tested so-called ‘animatics’ (basically cartoon versions of the spots that let us see how people respond to the basic plots of the spots) with consumers and they have all done exceptionally well, hitting historic highs for communication, persuasion and likeability, so we are hoping that our clients will be filly on board with all of the subsequent decisions we’ve been making. But, of course, one never knows. Our director has just finished shooting a movie and every day must meet with the studio and discuss the edit; he says it is a horrible experience and one he won’t repeat any time soon.
This evening, I’ll be on the red-eye back to New York. I’ll get to spend a few days with my family (who I miss terribly) and to duck into my office and straighten out some things on the other parts of my account. We are in the midst of launching a huge print campaign too and have photographers to hire and many, many details to work out.
It has been a very stressful experience because so much is riding on our efforts both at the clients and at the agency. Hopefully things will all go smoothly and the tension will subside.
My book is keeping me sane, quite honestly. It is like a quiet lagoon I can dive in to when all around me is chaos. It’s not just the fact that it’s a real project that has been met with so much good energy so far. It’s also that it’s mine; a little world of my own making that reflects nothing but my own experience of reality. It’s also something I hope will be very positive for those who share it and will help them to embrace their own creativity and make lagoons of their own. Drawing has always brought me such peace and happiness and the further I wander into the Valley of Darkness, the more important a beacon it becomes.
Sure, my book is going to be published — but that’s not it; all of the books that precede it, the 38 volumes of drawings I have filled in the past few years, have all brought me this satisfaction, helping me see the world as it truly is, not a tangle of subjectivity and judgment and tensions and ego, but a place of peace and great beauty, even in the smallest things.
That said, I’ve finished my breakfast now. I’m going to go and do a little drawing in the sunshine before my day takes off.

Collaboration isn't just for the French

March 8, 2005 dannygregory

air

I am writing this on a flight to Los Angeles where we are going to shoot the first five commercials for the campaign I began last summer. It was July 27th when I stood at a urinal on 22nd street and was suddenly struck with the idea which, through various barrel jumps, backflips and slaloms, has brought me to this seat on American Airlines.
Of course, it’s absurd that it should have taken 200 days for three or four minutes of advertising to go from my urinal to your television. Well, actually the commercials haven’t even been filmed yet. It’ll be closer to 300 days before they actually hit the airwaves. This is certainly a long time for even advertising to be birthed, but not unheard of.
When you sell your creative work, the results are invariably a collaboration between your imagination and the processes of the person or corporation who is funding them. In the case of a new brand advertising campaign, your collaborators include various levels of decision makers in your agency, some ‘creative’, some administrative and some strategic, all of who provide input based on their own experience, ego, time and attention span.
Next, the work runs through the filter of the client company’s marketing executives. Some have long and illustrious careers producing great advertising and can often make your ideas better and sharper. Others have ended up in marketing by virtue of their success or failure in another part of the company. I have worked with clients who were former antifreeze salesman, flight attendants, bank tellers, and tax attorneys. When I created ads for the Postal Service, my client was a former mail carrier. However, their past is not necessarily an indication of their utility as creative collaborators.
As I have done a lot of corporate and brand advertising, I invariably end up presenting to CEOs and CFOs. Most of them have little interest in advertising and consider it a waste of time and money. They tend to be results oriented, I’m from Missouri, kind of left brainers, Some, by virtue of having a lot of money and a lot of power, have odd and interesting ideas about how advertising should work. They often cite their wives’ or children’s opinions. Because they are unused to talking about executional creative matters, their words are often ambiguous and hard to take at face value and much time is spent by others, parsing their phrases and trying to determine the hidden meaning behind all sorts of cabalistic executive signs. I have worked with agencies who note down the colors of executives’ ties and shirts in an effort to come up with logo and advertising palettes that will pass muster.
These creative approvals are funny things. They are so often subjective and frankly irrelevant to the effectiveness of advertising. The best clients are the ones who are extremely clear and smart about what they know best. They tell you what they want to accomplish with their businesses and how advertising can help. They couch their reactions to the work you bring them in terms of their original intent. Often they are surprisingly lucid and insightful, demonstrating in spades how they got to where they are. They respect the people they hire and assume that they will do their work well. They keep their egos in check and use their authority to clear impasses further down the food chain. They can break loggerheads with a phrase or two. As one CEO said to me recently, ‘People assume that because everyone has a voice that this is a democracy. It’s not. I want this done so let’s move on.” Someone who works for someone who works for someone who works for him and who had been our daily contact had said something equally memorable and candid in an earlier meeting:” My boss told me that my job is to tell you what you have done wrong. I can’t see anything wrong in what you’ve done but I still have to figure out how to do my job.”
There’s little question that, unfortunately, much of what we are paid for is to deal with the process. To be able to listen to someone’s incoherent rant and turn it into some thing actionable. To respond to the various thumbs stuck in the wet clay of one’s idea and yet emerge with something that isn’t embarrassing and wasteful.
There are different styles that creative people have to deal with this obstacle course. Some defend their work against every single remark and soon devolve into shrill defensiveness. Others sit quietly, waiting for the moment to insert a devastating retort. Some try to come up with constructive responses as the clients lays out his objections. Some give long rebuttals that communicate little but ego and leave the client wondering if they heard a word she said. Some sit gulping in anxiety, waiting for others to defend their efforts. Some smirk smugly, all but saying ‘ You are such an idiot”.
The most constructive approach is, first, just to listen. Particularly when there are lots of clients of various levels in a room, they tend to circle around each other, ideas canceling each other out, objections overruled, problems solving themselves. Then, if the audience has the patience, summarize what they have said and see if they agree with your summary. Then offer a solution or two for the present and withdraw and try to form a coherent plan of response. When you do respond, show them what they asked for, accompanied with a range of other solutions.
I think most clients like the creative process. They want to be wowed. When they come up with their own ideas and insist upon them, they also have a nagging feeling that they’re doing the wrong thing, buying a dog and barking themselves. In some ways, advertising seems easier than other creative forms. When I do illustration work, no one has ever redrawn my pictures like some clients feel they can rewrite my copy. When I work with composers, I have (almost) never seen a client tell them which specific notes to play. A bad and desperate client will push past agency and director and go up to an actor and tell him specifically how to say his lines but he’ll rarely get in front of the camera himself.
The key again is to listen and observe. That’s the way to get the clearest sense of what’s really going on. Then by re-presenting the client’s POV to him or her, you show that you get it, you want to help, you care. Don’t insist on logic — often the process spits up a lot of nonsensical mandates that come about through intricate games of Telephone that make no real sense. People, intimidated by their inarticulate bosses, can resort to just taking dictation and passing the buck on to you. But try to see through that and get to the truth underneath.
Then, try to take all of the comments as a new creative challenge. Be willing to sacrifice your children in order to end up with an even stronger result. I’ve often had good ideas become great ones as they were annealed on the forge of the approval process. Despairing of being able to fix your crippled creation, you toss it aside and fabricate a far more elegant solution.
Am I making it all sound horrible? Do I seem like an arrogant know-it-all who thinks all clients are boobs? Maybe so, but I don’t really feel that, not most of the time. It’s a thin line to tread between making something that fits the needs of the people who hired you to do it and something that you are proud of, that is fresh and exciting to you. I often write commercials based on events or perceptions that have occurred to me and it is heart breaking to see them mangled beyond recognition. It feels very personal. But in the end, it really isn’t. That’s what Art is for, to express the personal. The creative work we are paid to do, while growing from our integrity and values and personal aesthetic, is always a collaboration and must be respected as such. When created honestly and openly and generously, it is is the best sort of collaboration, Rogers and Hammerstein, Dolce & Gabbana. At other times it’s more Rogers & Frankenstein, Dolce & Gambino. So you pick your fights. You say to you yourself, if they want to drive this Lamborghini over the clff, it’s their dollar. I won’t allow myself to be twisted in the wreckage. Recognizing that jobs and millions of dollars are at stake, that these matters are impacting people’s better judgment, doesn’t make you a hack. Just a professional.
So the simple answer is: throw yourself 90% into what you do for money. Reserve that small part for self-protection. Be willing to stand back, to be objective and dispassionate. And channel the feelings you have, the reaction to disappointment and limitations, and put it into the work that really matters: your Art. Now be uncompromising. Insist on the highest quality from yourself. Be clear, be strong, be energetic and bold. Experiment, reach, push. Stay up later than you would on a client project. See yourself in this work, the real you. Keep working, keep fighting, be heedless of others. And keep telling yourself that you work to earn a living and that you must never forget to to do the living that you have earned.

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